Trigyn’s Approach to Sustainability & Corporate Social Responsibility

Trigyn’s Support for the 10 Principles of the UN Global Compact

Human Rights

Aligning with UNGC Principles 1 and 2 Trigyn supports the human rights of workers, employs ethical business practices, and opposes unethical practices. Trigyn strives to achieve the highest standards in all that we do, from the highest standards of service delivery to our clients, to transparent and ethical business practices. Trigyn’s culture of Integrity and Transparency is a pillar of Trigyn’s corporate strategy.

Trigyn is committed to meeting its responsibility to respect and promote human rights, and to avoiding any infringement of human rights or any adverse impact on, or abuses of such rights. Trigyn respects all local and international requirements as it pertains to human rights.

Trigyn proactively ensures compliance with all applicable national laws related to equal opportunities, minimum wages, work hour regulations, overtime pay, and employee benefits. To ensure ongoing compliance to these international, national and local standards, Trigyn provides guidance to our employees through our codes of conduct and various internal policies and procedures.

Labor

In support of UNGC Principles 3, 4, 5 and 6, Trigyn does not condone and will not participate in any form of human trafficking child or forced labor. As an equal opportunity employer, Trigyn makes employment decisions based only on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender, or any other protected status. Trigyn, through our One Trigyn initiative, is dedicated to creating a productive work environment that values transparency, teamwork, mutual respect, customer focus, integrity, and quality. We comply with all applicable employment laws and regulations of the countries where we operate. We actively foster a culture of diversity and inclusion in which people from all backgrounds can fully contribute to the growth and success of our business. Trigyn believes diversity is our strength and is a key contributor to make us a more agile organization.

Environment

In accordance with UNGC Principle 7, 8 and 9, Trigyn works to continually reduce our environmental impact wherever possible. Our sustainability program includes a wide range of initiatives and includes tracking performance in the areas of energy efficiency, recycling, and waste reduction. Our environmentally friendly business practices include reducing energy consumption, incentivizing the use of mass transit, using sustainable materials, implementing recycling programs, and other initiatives. By implementing these programs and policies, Trigyn is demonstrating their commitment to reducing their environmental impact and making a positive contribution to the communities where they operate.

Trigyn is ISO 14001:2015 certified. Trigyn incorporates the requirements set forth by ISO 14001:2015 into our environmental management system and the same fulfills intended outcomes of an environmental management system which include:

• enhancement of environmental performance.
• fulfilment of compliance obligations.
• achievement of environmental objectives.

Anti-Corruption

In alignment with UNGC Principle 10, Trigyn works against corruption in all its forms. Our Anti-Corruption and Bribery Policy sets forth Trigyn’s commitment to conducting all our operations ethically and ensures compliance with international anti-bribery and anticorruption laws and related regulations. Our policy applies globally to all directors, officers, employees, contractors, vendors and temporary staff.

Trigyn’s Commitment to the UN Global Compact

Trigyn’s commitment to the United Nations Global Compact includes the following:

• Compliance - Continue to comply with principles of the UN Global Compact.
• Accountability - Set clear targets and report achievements in our Annual Communication of Progress.
• Supplier Code of Conduct - Obtain commitments from vendors to comply with the UN Global Compact principles. Communicate the sustainability report to vendors.
• Measure Outcomes - Measure achievements to report in our Annual Communication of Progress.
• Strengthen CSR - Identify needs in the communities that we operate and design CSR programs to benefit these communities.
• Optimize Resource Consumption - Minimize waste, increase recycling and optimize.

Selected Trigyn CSR and Sustainability Initiatives

The following are a few examples of major CSR and Sustainability initiatives supported by Trigyn:

Trigyn’s Sustainable Development Methodology

A key challenge, when implementing or upgrading technology capabilities in developing countries, is sustainability. Without a proactive sustainability strategy, technology investments can foster long term dependence on out-of-country suppliers or outright abandonment of implemented systems due to the lack of affordable local maintenance and support. Trigyn’s Sustainable Development Methodology is a critical part of Trigyn’s approach to delivering IT services in developing countries.

The Objective: Apply the United Nations principals of Sustainable Development to project implementations in developing countries.

Trigyn’s Approach: Trigyn’s Sustainable Development methodology, to the fullest extent possible, seeks to employ project teams comprised mostly of local professionals. Project plans are written to include ongoing skills and solution training designed to foster self-sufficiency among local professionals to operate and maintain solutions post-delivery. To further enhance local capability, and to allow developing regions to retain greater economic benefit, Trigyn tries to leverage the skilled labor pool it has developed through previous implementations for similar projects in the same geographical area.

Benefits:

• Increase employment of local professionals.
• Enhance capabilities of local labor pool through up-skilling, mentoring and education.
• Build competencies required to maintain and support the Technology solutions locally.
• Maximize retention of project financial investment within the local economy.
• Reduce overall program cost.
• Increase return on funds invested.
• Ensure a durable legacy for delivered IT solutions.

Outcome: Trigyn’s Sustainable Development methodology has proven to be an effective model for building a lasting economic legacy from technology investments in multiple developing countries.

Trigyn’s Sustainable Development Methodology for delivering IT services in developing countries supports the following United Nations Sustainable Development Goals:

Trigyn’s COVID-19 Response

The COVID-19 crisis rocked our world in 2020 and 2021. The economic and social disruption caused by the pandemic was devastating with millions of people at risk of falling into extreme poverty. According to the UN, the pandemic was a human, economic and social crisis.

Trigyn responded to the pandemic with purpose and urgency by rapidly deploying a comprehensive range of initiatives to support employees and their families. Trigyn established a “war room” to coordinate our pandemic response activities and transitioned almost of our workers to remote work before lockdowns were mandated by governments. The war room coordinated a wide range of programs including medical support for COVID-19 impacted employees and their families, sourcing supplies such as PPE and oxygen, paid leave for COVID care or recovery, an emergency helpline, enhanced medical coverage, access to vaccines, and a variety of emotional support programs.

Trigyn Cares App: At the onset of the pandemic, Trigyn launched the Trigyn Cares application to educate, track infections and to direct employees and their families to available aid provided by Trigyn in response to the pandemic. This App was continuously updated with information from trusted sources

Trigyn Cares Wellness Programs: Trigyn implemented wellness programs such as mental health counselling, physical activity sessions and home care services to support Trigyn employees & families during the pandemic.

Trigyn Cares Buddy Program: Trigyn employee volunteers worked with COVID affected employees or their family members to provide a touchpoint to co-ordinate with the war room and provide emotional support.

Fighting Hunger: Recognizing the pandemic’s potential to create food insecurity, especially among the most vulnerable members of society, Trigyn partnered with food banks and NGOs to encourage employee donations by providing matching funds from Trigyn.

Trigyn’s COVID-19 Response supported the following United Nations Sustainable Development Goals:

Trigyn’s Digital Learning Initiatives

The COVID-19 pandemic has disrupted education all over the world and affected billions of students. In response, many countries implemented remote learning programs.

In response to this unprecedented disruption of the education system, Trigyn introduced a range of distance learning solutions to provide students and teachers across diverse geographies and cultures continued access to schooling:

Learning Platform: Trigyn’s next generation learning solutions focus on integrating multiple functionalities into a single platform that supports every type of learning experience. Trigyn's Learning Platform is designed to deliver a highly pervasive, perceptive, and personal learning experience. This platform has been developed by educators for use by educators to deliver high impact learning.

Smart & Virtual Classrooms: Trigyn’s Learning Platform includes a Virtual Live Classroom solution. This solution help teachers to teach beyond the classroom and reach out to students across geographies, cultures, and ages.

Teachers’ Platform: Trigyn's Teachers’ Platform provides an one-stop resource for teacher training and upskilling with an emphasis on practical skills that are typically not covered by college training programs.

Trigyn’s Digital Learning Initiatives support the following United Nations Sustainable Development Goals:

Trigyn’s Vaccination Management Platform

With the advent of COVID-19 vaccines, the urgency of getting shots in arms became paramount. Trigyn is proud to be a partner in one of the largest vaccination programs in human history. In partnership with the United Nations Development Program (UNDP) and the Ministry of Health of one of the World’s most populous nations, Trigyn developed a comprehensive vaccination management platform, Co-WIN, to manage the national vaccination program from registration, logistics, management of vaccination clinics, and providing proof of vaccination status for the countries 1.4 billion citizens.

Trigyn’s Co-WIN platform successfully achieved many milestones including:

• Managing administration of more than 2.2 billion vaccinations as of January 2023.
• Coordinating as many as 3.1 million vaccination appointments in a single day.
• Handling 13.7 million registrations within 8 hours of opening the portal for public use.

Trigyn’s Vaccination Management Platform supports the following United Nations Sustainable Development Goals: