Case Study: National Digital Learning Platform

Background:

Trigyn was awarded a contract to provide technical services to manage and upgrade one of the largest digital learning programs in the world. The digital learning platform provides a comprehensive learning resource to the full spectrum of education stakeholders from the public and private sector to support them in achieving their learning goals at scale.

The learning platform is a key piece of national digital infrastructure designed to provide training and resources to help teachers, students and administrators enhance their knowledge and skills. The portal includes extensive resources for teachers including in-class resources, teacher training content, news and announcement, a teacher community, and other resources. The portal offers training in more than 30 languages.

Since inception, the userbase of the digital learning portal has grown to almost 170 million users, who have engaged in more than 61 billion minutes of digital learning and completed more than 138 million courses.

Trigyn was awarded the contract based on its strong track record of successful projects in the digital education sector and extensive experience building national level digital infrastructure.

Trigyn Approach: 

The scope of work includes onboarding and assuming business-as-usual operations and management of the legacy application, application development and maintenance, implementing a standard build-test-deploy process including DevOps automation, provisioning of tools, providing helpdesk services, 24/7 application and network operations services, implement new features and functionality, and cloud migration. 

In upgrading the platform, Trigyn successfully incorporated the following upgrades: 

• Implemented a new modern Learning Management System (LMS),
• Shared infrastructure to minimize resource duplication, 
• Open data model for transparency and accountability, 
• Platform architecture that ensured extensibility, 
• Easy configuration and customization with plug and play options, 
• Diverse range of capabilities and solutions for a wide range of stakeholders and users, 
• Open standards to ensure interoperability with national, state and school technologies and platforms, 
• Open-source technologies to reduce cost and reduce ongoing expenses, 
• Support of multiple delivery channels including local computer, mobile and internet, 
• Scalability by leveraging commodity computing, 
• Extensive data security privacy features as per government security specifications. 

As part of this engagement, Trigyn successfully delivered the following project components:

• Digital learning portal,
• Desktop application,
• iOS and Android mobile application,
• Community module including chatbots, discussion forums and other features,
• Resource library of user contributed learning assets and tools,
• Evaluation module to document learning activity, record performance on evaluations, and issue completion certificates,
• Question bank for learning assessments and student practice,
• Administration module to manage access rights, user roles, and content taxonomy,
• Analytics module to provide comprehensive data analytics and reporting.

Technologies Used:

NGINX, ionic, NodeJS, Redis, Angular, Grafana, Key Cloak, Prometheus, HTML 5, JS, Java, CSS, Scala, Spring, Cordova, Jenkins, Kong, Spark, Kafka, Python, Druid, Kubernetes, Docker, PostgreSQL, Cassandra, elastic search, Ansible, and Semantic UI.

Outcome:

Trigyn successfully delivered a comprehensive solution that achieved all of the client’s project objectives. The upgraded solution was designed to scale to accommodate a user base that is expected to grow significantly as more states and user types begin engaging with the platform. Trigyn operates the solution today providing services including maintenance, user support, project enhancements.

For more information about Trigyn’s Digital Learning Services, Contact Us.