Job Description:
Trigyn's direct government client has an immediate need for an IT Support Specialist in Albany, NY.
Description:
IT Coordinator to install and configure hardware and software, troubleshoot issues, and provide technical support. Regularly maintain IT equipment including, but not limited to, digital displays, mobile devices (iPads, iPhones), clinical devices (Pyxis Med Dispensing), conference room equipment (Polycom), printers, laptop and desktop computers at Central Office. Responsible for ensuring that computers and clinical hardware work efficiently and effectively, enabling employees to do their jobs without issue. Must independently troubleshoot issues that arise during device usage and find solutions to common issues and author user guide documentation. Will assist the oversight of device asset inventory and the procurement of new equipment if necessary.
Mandatory Qualification:
• Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
• 20 months of experience supporting Apple (iOS) mobile devices.
• 20 months of experience with enterprise mobile device management solutions.
• 12 months of experience writing help guides and how-to's.
• 12 months experience with asset inventory management.
• 12 months of experience supporting conference room equipment.
• 12 months of experience training/guiding end users.
• 12 months of experience using teleconferencing tools.
• Associates Degree.
For Immediate Response call 732-640-2404, or send your resume to RecruiterPK@Trigyn.com
For Immediate Response call 518-805-7401, or send your resume to RecruiterBP@Trigyn.com
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, , ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.