Job Description:
We are seeking a highly skilled and experienced Senior System Administrator to oversee and manage our organization's IT infrastructure. The ideal candidate will have extensive experience with Nutanix and VMware hypervisors, proficiency in both Windows and Linux operating systems, expertise in cloud services with a focus on Office 365 administration, and a strong background in user support, application support, and ITSM tools. Additionally, knowledge of compliance standards such as ISO 27001:2022 and Environmental Management is essential.
Key Responsibilities:
• System Administration:
o Manage and maintain Nutanix and VMware virtualization platforms, ensuring optimal performance and reliability.
o Administer Windows Server (2012/2016/2019) and Linux (RHEL, Ubuntu) environments, including installation, configuration, and troubleshooting.
o Oversee cloud services, specifically Office 365, including user account management, security configurations, and support.
• User and Application Support:
o Provide tier-2 and tier-3 support for hardware and software issues, ensuring timely resolution and minimal disruption to operations.
o Support and maintain business applications, addressing user concerns and coordinating with vendors for issue resolution.
o Utilize ITSM tools to manage incidents, service requests, and change management processes effectively.
• Compliance and Environmental Management:
o Ensure IT systems and processes comply with ISO 27001:2022 standards, participating in audits and implementing necessary controls.
o Promote environmental sustainability within IT operations, adhering to environmental management policies and practices.
• Collaboration and Training:
o Work closely with cross-functional teams to align IT services with business objectives
o Mentor and train junior IT staff, fostering a culture of continuous learning and improvement.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field; relevant certifications are a plus.
• Minimum of 8 years of experience in system administration, with a strong focus on virtualization technologies (Nutanix, VMware).
• Proficiency in administering Windows Server and Linux operating systems.
• Hands-on experience with Office 365 administration and cloud service management.
• Solid understanding of ITSM frameworks and experience with ITSM tools.
• Knowledge of ISO 27001:2022 compliance requirements and environmental management practices.
• Excellent problem-solving skills, with the ability to troubleshoot complex system issues.J
• Strong communication and interpersonal skills, capable of working collaboratively with diverse teams.
Preferred Skills:
• Certifications in VMware (VCP), Microsoft (MCSE), or Linux (RHCE) are advantageous.
• Experience with scripting and automation tools to streamline administrative tasks.
• Familiarity with additional cloud platforms (AWS, Azure) is a plus.